Frequently Asked Questions

Got questions? We’ve got answers. Find everything you need to know in our FAQ.

What is the usual order process?

Design Your Own Emperor

Start by creating your ideal setup using our online configurator tool. Once you're happy with your design, simply request a quote. One of our experts will then contact you to review your configuration, discuss your specific needs, and make sure everything is aligned with your expectations.

Production & Shipping

Once confirmed, your Emperor enters production. The lead time typically ranges between 2 to 5 weeks. We offer worldwide shipping, using either DAP (Delivered at Place) or Ex-Works terms — whichever works best for you.

Easy Delivery & Installation

Your Emperor will arrive almost fully assembled, with a short and straightforward installation process. The main step? Installing your monitors — and you're ready to dive in.

General

Customization

Shipping and delivery

Warranty

Returns and refunds

Our customer support is available Monday to Friday: 8am-5pm.Average answer time: 24h

Our team's favorite monitor configuration

3 x 27" curved monitors
Design Your Own